Shipping & Returns

Last Updated: August 2026

At LoveNedi, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information. By using LoveNedi, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE
LoveNedi
Website: lovenedi.com
Email: support@lovenedi.com

LoveNedi operates an online store offering gifts designed to celebrate love, friendship, family, and appreciation.

2. INFORMATION WE COLLECT
We may collect personal information when you:

Create an account

Place an order

Contact us

Subscribe to our newsletter

Submit a form on our website

Interact with our website

Depending on how you use our website, the information we may collect includes:

Personal Information

First and last name

Email address

Billing address

Shipping address

Phone number

Order information

Account information

Payment Information

Payments may be processed through third-party payment providers.

LoveNedi does not store your complete credit or debit card number on our servers.

Payment information is handled by the applicable payment processor according to its own privacy and security practices.

3. HOW WE USE YOUR INFORMATION
We may use your information to:

Process and fulfill your orders

Deliver your purchases

Send order confirmations and updates

Provide customer support

Respond to your questions

Manage your LoveNedi account

Process returns and refunds

Improve our website and services

Prevent fraud and unauthorized activity

Send promotional communications when you have chosen to receive them

Comply with applicable legal obligations

We only use personal information when there is a legitimate reason to do so.

4. ORDER INFORMATION
When you place an order, we need certain information to process and fulfill your purchase. This may include your:

Name

Email address

Shipping address

Billing information

Phone number

Order details

This information may be shared with service providers involved in fulfilling your order, such as payment processors, shipping companies, fulfillment partners, or suppliers when necessary to complete your purchase.

5. COOKIES
LoveNedi may use cookies and similar technologies to improve your browsing experience. Cookies may help us:

Keep items in your shopping cart

Remember your preferences

Maintain your account session

Understand how visitors use our website

Improve website functionality

Provide relevant marketing when applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

6. THIRD-PARTY SERVICES
We may use trusted third-party services to operate and improve LoveNedi. These services may include:

Payment processors

Shipping and delivery providers

Website hosting providers

Analytics services

Email and marketing platforms

Advertising platforms

E-commerce and fulfillment services

These third parties may have access to personal information only when necessary to provide their services. They are expected to handle your information in accordance with applicable privacy and security requirements.

7. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we work to protect your information, we cannot guarantee absolute security.

8. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary to:

Provide our services

Complete transactions

Maintain business and financial records

Resolve disputes

Prevent fraud

Meet legal or regulatory requirements

When information is no longer necessary, we may securely delete or anonymize it.

9. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

Request access to the information we hold about you

Request correction of inaccurate information

Request deletion of certain information

Withdraw consent where processing is based on consent

Opt out of marketing communications

Request information about how your personal data is used

To make a privacy-related request, contact us at: support@lovenedi.com. We may need to verify your identity before completing certain requests.

10. MARKETING COMMUNICATIONS
If you subscribe to LoveNedi’s newsletter or promotional communications, we may send you information about:

New products

Special offers

Gift ideas

Promotions

Important updates

You can unsubscribe at any time by clicking the Unsubscribe link included in our promotional emails. You may also contact us directly to request removal from our marketing list.

11. CHILDREN’S PRIVACY
LoveNedi is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

13. INTERNATIONAL CUSTOMERS
LoveNedi may serve customers located in different countries. As a result, your information may be processed or stored by service providers located in countries other than your own. Where required, we will take appropriate measures to protect personal information when it is transferred or processed internationally.

14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

15. CONTACT US
If you have questions about this Privacy Policy or how LoveNedi handles your personal information, please contact us:

LoveNedi
Email: support@lovenedi.com
Website: lovenedi.com

—
LOVE NEVER DIES.
LoveNedi
Gifts that make love last forever.

Scroll to Top